Privacy Policy

Sudo Automations Private Limited ("we", "our", or "us") is committed to protecting the privacy of our users and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sudohomes.com or use our smart home installation services. Please read this policy carefully. By accessing or using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information when you interact with our website, fill out forms, or engage with our services:

Personal Information

• Full name
• Email address
• Phone number
• Residential address and property details (e.g., BHK type, city)
• Any other information you voluntarily provide through our contact forms or during consultations

Automatically Collected Information

• IP address
• Browser type and version
• Operating system
• Referring URLs and pages visited
• Time and date of visits
• Device information (mobile, desktop, screen resolution)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide quotes for smart home installations
• To schedule site visits, consultations, and installations
• To communicate with you about our services, offers, and updates
• To improve and personalise your experience on our website
• To analyse website usage and optimise our content and services
• To comply with legal obligations and enforce our terms
• To send promotional communications (with your consent, where required)

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity on our website. These help us understand how visitors use our site and improve its performance.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service providers: With trusted third-party vendors who assist us in operating our website, conducting business, or servicing you (e.g., payment processors, analytics providers, installation partners)
• Legal requirements: When required by law, regulation, or legal process, or to protect our rights, property, or safety
• Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
• With your consent: When you have given us explicit permission to share your information

Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymise it.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Withdraw consent for data processing where applicable
• Opt out of promotional communications
• Request a copy of the data we hold about you
• Lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us using the details provided below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: